•Warsaw, Poland
Company Description
Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.
Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.
Job Description
The role of the Compliance Operations Manager is to support the Visa Payments Compliance Teams and ensure the smooth running of day-to-day activities, escalations within the team and provide guidance on complex queries related issues and escalations.
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Management responsibilities:
Providing leadership and direction to the compliance team and support the individual Team Managers, through regular engagement around Group Compliance and individual objectives and deliverables.
Work together with other managers to ensure a uniform approach towards all employees.
Allocating work and setting delivery expectations using objective setting within the professional development and appraisal process.
Ensuring delivery through others through constructive criticism, guidance and support
Helping to define the Compliance Mission & Vision and promoting it across the group.
Identifying training and skill-set requirements and coaching direct-reports re learning opportunities.
Prioritise workload and set the correct delivery expectations with oversight and guidance.
Oversight to ensure SLAs and deadlines at met.
Functional Responsibilities:
Understand the automated sanction screening tool, the live and retrospective monitoring tools and our Client and Partner communication tools.
Deal with escalations from senior analysts and follow our reporting procedures accordingly
Escalate operational issues to compliance leadership, incident management team, and regulatory incident team in accordance with the policy.
Ready to contribute to team activities when required to ensure SLAs and deadlines are achieved.
Understand regulatory requirements and implement the appropriate controls to mitigate internal and external concerns.
Keep up to date with AML and sanction regimes and react to global events
Produce and develop management information in alignment with regulatory and internal policy and risk expectations
Identify trends, and use data to suggest improvements to effectively resolve service issues
Provide demonstrations of the VPL business, our product and internal control framework to internal and external stakeholders
Identify and internally escalate actual or suspected financial crime incidents
Ensuring clients are within legal parameters and not undertaking ML or criminal activities. For example, using screening and monitoring systems to assess client legitimacy.
Identifying, managing & escalating suspected and actual money laundering, sanctions breaches and fraud cases through the relevant escalation path.
Ensuring the compliance risk control framework remains aligned with external legislation.
Conducting and/or overseeing compliance reviews and audits.
Promoting and providing advice on best compliance practice within critical business areas.
Exemplify the company values and champion them in every aspect of the role, across all functions and among all Visa colleagues.
This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.
Qualifications
Education
- A relevant graduate degree or equivalent professional qualifications ICA AML, Compliance and or Financial Crime Post-Grad Diplomas
Experience
- 5 years experience in a related environment Payments industry, compliance, regulation
- Managing an operational function and experience of coaching teams and individuals
- The individual should maintain awareness of the applicable regulation and legislation.
- Working knowledge of compliance procedures and risk management
- Understanding of Sanction Regimes
Essential
- Excellent organizational skills
- Ability to research into compliance issues
- Strong communication skills, written and oral
- Attention to detail regulatory environment
- Team player
- Ability to think laterally and problem solve
- Self-starter, motivated
- Ability to work to deadlines and under pressure
- Able to identify and utilise learning opportunities
Desirable
- Experience in an FCA regulated payment or financial institution
- Understanding of IT systems, operational and/or product development payment processes, especially in e-Commerce environments for retail and/or corporate payments
Additional Information
Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.
Client-provided location(s):
Warsaw, Poland
Job ID:
b66eb990-05cb-4091-94b0-f5b4cf3af51c
Employment Type:
Other
Perks and Benefits
Health and Wellness
- Long-Term Disability
- HSA With Employer Contribution
- On-Site Gym
- Health Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- Short-Term Disability
- Health Reimbursem*nt Account
- Mental Health Benefits
- Virtual Fitness Classes
- HSA
Parental Benefits
- Fertility Benefits
- Family Support Resources
- Birth Parent or Maternity Leave
- Non-Birth Parent or Paternity Leave
Work Flexibility
- Flexible Work Hours
- Remote Work Opportunities
- Hybrid Work Opportunities
Office Life and Perks
- Commuter Benefits Program
- Company Outings
- On-Site Cafeteria
- Holiday Events
- Happy Hours
Vacation and Time Off
- Paid Holidays
- Paid Vacation
- Volunteer Time Off
- Summer Fridays
- Leave of Absence
Financial and Retirement
- 401(K)
- Relocation Assistance
- Performance Bonus
- Stock Purchase Program
- Company Equity
- 401(K) With Company Matching
- Financial Counseling
Professional Development
- Shadowing Opportunities
- Access to Online Courses
- Promote From Within
- Learning and Development Stipend
- Tuition Reimbursem*nt
- Mentor Program
- Leadership Training Program
- Associate or Rotational Training Program
- Lunch and Learns
- Internship Program
Diversity and Inclusion
- Diversity, Equity, and Inclusion Program
- Employee Resource Groups (ERG)
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